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Overview

This website is operated by TALENNE. TALENNE is operated by 61.633.054 LETICIA DE SOUZA PERINI.

Throughout the website, the terms "we", "us", and "our" refer to TALENNE. By visiting our website, using our services, or purchasing from us, you agree to be bound by these Terms of Service, including any additional policies referenced on our website.

Please read these Terms carefully before using our website. If you do not agree to these Terms, you should not access or use our website or services.

These Terms do not affect your statutory rights.

Company Information

Brand Name: TALENNE

Legal Business Name: 61.633.054 LETICIA DE SOUZA PERINI

Business Registration Number / CNPJ: 61.633.054/0001-89

Registered Business Address: Rua Jonas Felipe, 69, Parque Residencial Sabiás, Indaiatuba, SP, 13349-209, Brazil

Business Activity: Online fashion retail

Customer Support Email: contact@talenneofficial.com

Phone: +44 20 7341 6333

Eligibility

By using this website, you confirm that you are at least the age of majority in your country, state, or province of residence, or that you are using the website under the supervision and consent of a parent or legal guardian.

You agree to use this website only for lawful purposes and in accordance with these Terms.

Products and Services

We make reasonable efforts to display our products, descriptions, images, prices, sizes, colours, and availability as accurately as possible.

However, we cannot guarantee that your device screen will display colours, textures, or product details exactly as they appear in real life. Minor variations may occur due to screen settings, product updates, supplier changes, or manufacturing differences.

All products are subject to availability. We reserve the right to modify, discontinue, or limit the availability of any product at any time.

Orders

When you place an order on our website, you are making an offer to purchase the selected products.

After placing an order, you will receive an order confirmation email. This confirms that we have received your order, but it does not guarantee that your order has been accepted, processed, or shipped.

Your order is accepted when we confirm dispatch or otherwise confirm acceptance of your order.

We reserve the right to refuse, cancel, or limit any order where necessary, including in cases of suspected fraud, pricing errors, product unavailability, incorrect customer information, payment issues, or violation of these Terms.

If we cancel an order after payment has been taken, we will refund the amount paid to the original payment method, unless otherwise required by law.

Prices and Payments

All prices are displayed on our website and may vary depending on your delivery destination, currency settings, promotions, taxes, shipping costs, or other applicable charges.

We reserve the right to update prices, discounts, and promotions at any time.

Payments are securely processed by authorised third-party payment providers. By placing an order, you confirm that the payment details provided are accurate and that you are authorised to use the selected payment method.

We do not store your full payment card number or card security code.

Shipping and Delivery

Shipping and delivery are subject to our Shipping Policy.

Processing times, transit times, shipping costs, and estimated delivery times may be displayed on our website and/or at checkout.

Delivery estimates are provided for guidance only and are not guaranteed, unless expressly stated otherwise.

Delivery times may vary due to destination, carrier delays, customs procedures, local conditions, incorrect shipping information, or events outside our reasonable control.

You are responsible for providing accurate and complete shipping information at checkout.

Customs, duties, taxes, or import charges may apply depending on your delivery destination, unless they are already included or clearly stated at checkout.

Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are subject to our Refund and Return Policy.

Customers must contact us before sending any item back. Items returned without prior approval may not be accepted.

Nothing in these Terms limits your statutory rights, including any rights you may have in relation to faulty, damaged, incorrect, or misdescribed goods.

Customer Information

When placing an order, you agree to provide accurate, complete, and up-to-date information, including your name, email address, billing address, shipping address, and payment information.

We are not responsible for failed deliveries, delays, or losses caused by incorrect or incomplete information provided by the customer.

Intellectual Property

All content displayed on this website, including logos, trademarks, brand elements, product images, graphics, designs, text, product descriptions, videos, and website layout, belongs to TALENNE, 61.633.054 LETICIA DE SOUZA PERINI, or the relevant rights holders.

You may not copy, reproduce, distribute, modify, display, publish, or use any content from this website without prior written permission.

Third-Party Services and Links

Our website may use or contain links to third-party websites, apps, payment processors, shipping providers, or other services.

We are not responsible for the content, policies, accuracy, security, or practices of third-party websites or services. Your use of third-party services is subject to their own terms and policies.

Privacy

Your use of this website is also governed by our Privacy Policy.

By using our website, you acknowledge that your personal information may be collected, processed, and shared as described in our Privacy Policy, including with service providers that help us operate our store, process payments, fulfil orders, and provide customer support.

Prohibited Uses

You agree not to use our website or services:

For any unlawful purpose

To violate any applicable laws or regulations

To infringe our intellectual property rights or the rights of others

To submit false, misleading, or fraudulent information

To transmit viruses, malware, or harmful code

To interfere with the security or operation of the website

To collect or track personal information of others

To engage in fraud, abuse, spam, or harmful activity

We reserve the right to restrict, suspend, or terminate access to our website or services if we believe these Terms have been violated.

Errors, Inaccuracies, and Omissions

Occasionally, information on our website may contain errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, availability, shipping charges, delivery times, or other details.

We reserve the right to correct any errors, inaccuracies, or omissions and to update or cancel orders if any information is inaccurate, including after an order has been submitted.

Limitation of Liability

To the fullest extent permitted by applicable law, TALENNE and 61.633.054 LETICIA DE SOUZA PERINI shall not be liable for any indirect, incidental, special, or consequential loss arising from your use of our website, services, or products.

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any rights you may have under applicable consumer protection laws.

Website Disclaimer

Our website and online services are provided on an "as is" and "as available" basis.

We do not guarantee that the website will always be uninterrupted, secure, error-free, or free from technical issues.

We reserve the right to update, modify, suspend, or discontinue any part of the website or services at any time.

Nothing in this section affects your statutory rights in relation to products purchased from us.

Events Outside Our Control

We will not be responsible for delays or failures caused by events outside our reasonable control, including carrier delays, customs delays, technical failures, natural events, strikes, restrictions, or other circumstances beyond our reasonable control.

Governing Law

These Terms are governed by the laws applicable to the legal business identified above, subject to any mandatory consumer protection rights that apply in your country of residence.

If you are a consumer, nothing in these Terms affects any mandatory legal rights or protections available to you under applicable law.

Changes to These Terms

We may update, modify, or replace these Terms of Service from time to time by posting the updated version on this page.

The latest version will always be available on our website. Continued use of our website after changes are posted means that you accept the updated Terms.

For any questions about these Terms of Service, please contact us at:

TALENNE
Operated by: 61.633.054 LETICIA DE SOUZA PERINI
Business Registration Number / CNPJ: 61.633.054/0001-89
Registered Business Address: Rua Jonas Felipe, 69, Parque Residencial Sabiás, Indaiatuba, SP, 13349-209, Brazil
Email: contact@talenneofficial.com
Phone: +44 20 7341 6333