Privacy policy

This Privacy Policy describes how TALENNE ("we," "our," or "us") collects, uses, and protects your personal information when you visit or make a purchase from our website.

Personal Information We Collect
When you visit our website, we automatically collect certain information about your device, including your browser type, IP address, time zone, and cookies installed on your device.

When you make or attempt to make a purchase, we may collect personal information such as:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number (if provided)

  • Payment details (securely processed by our payment providers)

  • Order history

How We Use Your Information
We use the information we collect to:

  • Process and fulfil your orders

  • Communicate with you regarding your purchase

  • Provide customer support

  • Prevent fraud and enhance security

  • Improve our website, products and services

  • Comply with legal obligations

Legal Basis for Processing (EU and UK Customers)
For customers located in the European Union and the United Kingdom, we process personal data based on the following legal grounds:

  • Performance of a contract (to fulfil your order)

  • Compliance with legal obligations

  • Legitimate interests (such as fraud prevention and service improvement)

  • Consent (for marketing communications, where applicable)

Sharing Your Personal Information
We only share your personal information with trusted third parties when necessary, including:

  • Payment processors

  • Shipping and logistics providers

  • IT and hosting service providers

  • Legal or regulatory authorities, when required by law

All third parties are required to handle your personal data in accordance with applicable data protection laws.

International Data Transfers
Your information may be transferred to and processed outside your country of residence. When transferring data outside the European Economic Area (EEA) or the United Kingdom, we ensure appropriate safeguards are in place in accordance with GDPR and UK GDPR requirements.

Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, and reporting obligations.

Your Rights (EU and UK Residents)
If you are located in the EU or the UK, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time (where processing is based on consent)

To exercise your rights, please contact us at contact@talenneofficial.com.

Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, analyse traffic, and enhance our services. You can manage your cookie preferences through your browser settings.

Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, misuse, loss, or disclosure.

Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

Contact Information
If you have any questions about this Privacy Policy or how your personal data is handled, please contact us at:

Email: contact@talenneofficial.com